Delivery Information

 

Hi
Free Delivery only applys to 1st product sent such as a vase or basket arrangement 2nd product or more is 19.99 for each separate container to the same location Thanks
Free Delivery is made between the hours of 2pm and 7pm for online placed orders only
*Special Timed delivery to funeral homes , Church's or a Business will be charged by courier rates and the earlier in the morning am or day requested will cost more depending on time needed for service or viewing. When placing order by phone please ask for Quote for timed deliveries.
We only Advertise in the Metro Toronto area and on the Major Search Engines when people are searching for Gift Baskets in Toronto etc..
All other areas will be sent by Canpar Courier and charged 16.99 per item and up depending on destination in Canada and are not Guaranteed for Before Christmas
As per the cities we deliver to with Free Delivery
We Deliver * Metro Toronto Area Only. on * Fresh Flowers & Fruit & Gourmet Baskets Florist Delivered. We Deliver Same Day * See List of Citys *Below in the *Greater Toronto Area * Free Delivery is for online orders only.
We Anywhere in The Greater Toronto Area on * Fresh Flowers & Fruit & Gourmet Baskets Florist Delivered. Free Delivery Only to all of * MetroToronto * and the following cities: Ancaster, Ajax, Aurora, Brampton, Bramalea, Burlington, Bolton, Bradford, Courtice, Concord, Dundas, Downsview, East York, Etobicoke , Hamilton King City, Maple, Malton , Milton, Markham , Mississauga , Newmarket , North York , Oakville , Oshawa , Pickering , Rexdale , Richmond Hill , Scarborough ,Thornhill , Unionville , Vaughn , Weston , Waterdown, Whitby , Woodbridge THANKS -- David ( Supervisor )
We Deliver * Metro Toronto Area Only. on * Fresh Flowers & Fruit & Gourmet Baskets Florist Delivered. We Deliver Same Day * See List of Citys *Below in the *Greater Toronto Area * Free Delivery Anywhere in The Greater Toronto Area on * Fresh Flowers & Fruit & Gourmet Baskets Florist Delivered.

Delivery Confirmations :
Our Delivery Confirmations come to us * After * 7(PM) in the * Recipient's Time Zone - Please call us * After this time to confirm deliveries made THANK YOU !
The online service fee is not hidden in the price of the product, and then taken from the the flowers to give less value. The service fee of $9.98 is for providing delivery confirmations, Invoicing sent, card message, call centre and web site services provided.
Orders place after 12 noon are made between 2pm and 10pm

Daily Delivery to all of * MetroToronto * and the following cities:

Ancaster, Ajax, Aurora, Brampton, Bramalea, Burlington, Bolton, Bradford, Courtice, Concord, Dundas, Downsview, East York, Etobicoke , Hamilton King City, Maple, Malton , Milton, Markham , Mississauga , Newmarket , North York , Oakville , Oshawa , Pickering , Rexdale , Richmond Hill , Scarborough ,Thornhill , Unionville , Vaughn , Weston , Waterdown, Whitby , Woodbridge


Q: How will I know if the flowers have been delivered?

Gift Baskets sent to an address outside the Greater Toronto area are sent using our Courier method at an additional cost of 9.99 & up


Delivery Confirmations :
Our Delivery Confirmations come to us * After * 7(PM) in the * Recipient's Time Zone - Please call us * After this time to confirm deliveries made THANK YOU !

Q: How will I know if the flowers have been delivered?

A: Unlike the tracking services that we have come to expect with national and international courier services, the worldwide and North American floral industry has not yet adopted an international order tracking system that is "instantaneous".

The best way to confirm successful delivery of your gift is often to contact the recipient directly. If you suspect a case of non-delivery, you may also e-mail us on the next business day after scheduled delivery was to have occurred. We have an outstanding track record of delivering flowers on-time throughout Canada and across the world.


{ Claim * Non Delivery }
If any customer claims an order was not delivered we ask that we are given at least 24-48 hours to contact the filling florist to determine what occurred. In many cases delivery was attempted but either the recipient was not home and/or no neighbors were available to accept the order. We reserve the right to attempt a redelivery if this occurred. If a florist created an arrangement and attempted a delivery then that florist should be given the opportunity to complete the delivery. Remember it is the responsibility of the sender to make sure the recipient or someone else is at the address given and not of the florist on the requested delivery date


{ On Timed Deliveries }:
We Can't Promise Specific Timed Deliveries - However All order's are Delivered Between the Hour's of * 12 Noon & 5pm for Business
& 1pm- 7pm for Residential ( Homes ) in the * Recipient's * Time Zone also *Complete addresses and phone numbers help deliveries arrive on time. Your order can be sent across town - or across *Canada or the USA* - the very same day. If you have a doubt as to when you think your order will be delivered, -*Our Delivery Confirmations are not recieved untill *6:30 PM in the *Recipients Time Zone *Please contact us by phone after this time.

Our Florist Designs:
The specific designs on this web site may not always be available. Our Filling Florist will Substitute when nesessary as per our Substitution policy. We back our products with our own 100% Satisfaction Guarantee.

Substitutions:
Seasonal and regional conditions affect the supply of flowers. Specific varieties or colors may not always be available or meet our quality standards. In some cases, substitutions may be necessary to fulfill your floral and container requirements. The dimensions supplied for any arrangements are only approximations. They are not exact. However, you may refer to them for general size guidelines.

Sundays And National Holidays:


International Orders:
International orders require about 48 hours from the time placed to deliver. We generally ask the overseas florists to select the best seasonal flowers when filling our orders, however, your preference for colors or types of flowers always takes precedence. Selections of flowers available will vary by country.

Receiving Flowers Guarantee:
If your flowers are not received to your satisfaction, please call us within *48 hrs of Original Delivery Date* for replacement. If for some reason the flowers that you ordered are not available for delivery such as a remote # R-Route location then we will notify you as soon as we find out. You can also choose a credit for your flowers to be delivered at a later date.

Prompt Delivery Service:
We pride ourselves on prompt, efficient and personalized service that you can count on to meet all your Floral & Gift Basket needs. Please allow us to suggest available items for prompt delivery of "last minute" gifts during holiday periods. Place holiday orders early for the best selection... and your peace of mind.